Effective Date: 15/07/2025

   

EACON Mining Technology Pty Ltd ACN 123 456 789  ABN 98 765 432 100 technology company specialising in OEM agnostic autonomous driving solutions for the mining industry. EACON delivers end-to-end solutions-from customised development and deployment to transition, operation, and maintenance.    


EACON Mining Technology (“EACON”, “we”, “our”, or “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you interact with us or visit our website at [www.eaconmining.com.au].    


By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy.    


What Personal Information We Collect


We may collect the following types of personal information, depending on how you interact with us:

  • Name

  • Email address

  • Phone number

  • Job title and company name

  • Information provided through forms or emails

  • Any other personal information you voluntarily provide to us

We may also collect usage data such as:

  • Your IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Referring URLs

  

How We Collect Personal Information    


We may collect your personal information in a number of ways, including:

  • Directly from you via our website contact forms, email communications, or phone calls

  • When you attend events, submit an inquiry, or request product information

  • Indirectly through your use of our website, including through cookies and tracking tools

  • From publicly available sources or third-party platforms when permitted


Why We Collect Your Personal Information    


We collect your personal information for the following purposes:

  • To respond to your enquiries and provide customer support

  • To send updates, news, and information you have requested or subscribed to

  • To operate and improve our website and business services

  • To comply with legal obligations or regulatory requirements

    

We only collect personal information that is necessary for our business activities or a related purpose.    


Disclosure of Personal Information    


We may disclose your personal information to:

  • Service providers and contractors who help us operate our business (e.g. IT support, web hosting, analytics)

  • Legal or regulatory authorities when required or authorised by law

  • Third parties in connection with a business transaction (e.g. merger or acquisition)

    

Some of these third parties may be located overseas, including in countries such as the United States, Singapore, or other jurisdictions where our cloud-based services are hosted. We take reasonable steps to ensure that any overseas recipients handle your personal information in accordance with Australian privacy law.   


Access to and Correction of Personal Information

    

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of any inaccurate, incomplete, or outdated information

    

To make a request, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with the Privacy Act.    


How We Protect Your Information

    

We implement appropriate physical, technical, and administrative security measures to safeguard your personal information against loss, misuse, or unauthorised access. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.    


Making a Privacy Complaint    


If you have a concern or complaint about how we handle your personal information, please contact us using the details below. We will investigate and respond to your complaint within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at: www.oaic.gov.au or call 1300 363 992.    


Changes to This Privacy Policy  

  

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and revise the "Effective Date" above. Your continued use of our services or website after any changes means you accept the revised policy.    


Contact Us    

If you have any questions, requests, or concerns about this Privacy Policy or our handling of your personal information, please contact us at:    

EACON Mining Technology 

Level 2/34 Colin St, West Perth WA 6005 

Email: contact.au@eacon.com 

Phone: (08) 6285 5438