Effective Date: 15/07/2025
EACON Mining Technology Pty Ltd ACN 123 456 789 ABN 98 765 432 100 technology company specialising in OEM agnostic autonomous driving solutions for the mining industry. EACON delivers end-to-end solutions-from customised development and deployment to transition, operation, and maintenance.
EACON Mining Technology (“EACON”, “we”, “our”, or “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you interact with us or visit our website at [www.eaconmining.com.au].
By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy.
What Personal Information We Collect
We may collect the following types of personal information, depending on how you interact with us:
Name
Email address
Phone number
Job title and company name
Information provided through forms or emails
Any other personal information you voluntarily provide to us
We may also collect usage data such as:
Your IP address
Browser type and device information
Pages visited and time spent on the website
Referring URLs
How We Collect Personal Information
We may collect your personal information in a number of ways, including:
Directly from you via our website contact forms, email communications, or phone calls
When you attend events, submit an inquiry, or request product information
Indirectly through your use of our website, including through cookies and tracking tools
From publicly available sources or third-party platforms when permitted
Why We Collect Your Personal Information
We collect your personal information for the following purposes:
To respond to your enquiries and provide customer support
To send updates, news, and information you have requested or subscribed to
To operate and improve our website and business services
To comply with legal obligations or regulatory requirements
We only collect personal information that is necessary for our business activities or a related purpose.
Disclosure of Personal Information
We may disclose your personal information to:
Service providers and contractors who help us operate our business (e.g. IT support, web hosting, analytics)
Legal or regulatory authorities when required or authorised by law
Third parties in connection with a business transaction (e.g. merger or acquisition)
Some of these third parties may be located overseas, including in countries such as the United States, Singapore, or other jurisdictions where our cloud-based services are hosted. We take reasonable steps to ensure that any overseas recipients handle your personal information in accordance with Australian privacy law.
Access to and Correction of Personal Information
You have the right to:
Request access to the personal information we hold about you
Request correction of any inaccurate, incomplete, or outdated information
To make a request, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with the Privacy Act.
How We Protect Your Information
We implement appropriate physical, technical, and administrative security measures to safeguard your personal information against loss, misuse, or unauthorised access. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
Making a Privacy Complaint
If you have a concern or complaint about how we handle your personal information, please contact us using the details below. We will investigate and respond to your complaint within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at: www.oaic.gov.au or call 1300 363 992.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and revise the "Effective Date" above. Your continued use of our services or website after any changes means you accept the revised policy.
Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
EACON Mining Technology
Level 2/34 Colin St, West Perth WA 6005
Email: contact.au@eacon.com
Phone: (08) 6285 5438
